CustomerLink E-Commerce

• Win new customer contracts, with companies who had proved elusive before

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• Lock up existing customers for long contract periods

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• Expand their order center into a 7 day, 24 hour operation

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• Sign significant integrated Supply contracts, volumes from which allow them to reach higher discount breaks on purchases, thereby improving their margins across the board

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• Drive cost out of the order processing process

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• Use the increased order profitability to offer more attractive pricing and terms to customers, thereby making them more competitive

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• Re-engineer the order entry process of their own salespeople from remote areas 

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• Fully-integrated product in the Modular WebSeries software suite, ensuring you receive all the benefits of real-time data, immediate update, minimum processing steps and full integration to your business logic and processes, e.g. pricing, freight policies, credit policies, etc.

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• Requires no training, meaning your customers enjoy using it and realize immediate satisfaction

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• We can incorporate CustomerLink with an attractive website design, and an on-line product catalogue if you prefer, into one seamless, online shopping experience

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• The design of your CustomerLink system is tailored to your corporate image

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• Designed to operate in many optional ways depending on your own preference

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• CustomerLink gives your customer finger tip access to generate their own quotations, convert or enter their own orders, scan your catalogue, use search tools and drill downs through your product families to locate an item, look at your vendor's product list, review technical, usage or hazardous product information, drill down and interrogate to previous orders, invoices, and returns